Job Description
You will be a key Head of 2nd line Risk that is responsible for ensuring the management of Conduct Risk across the Group is within appetite, meets Regulatory and Compliance requirements and drives behaviours that support fair outcomes for our customers and the markets in which we operate. This includes managing and supporting the embedment of Westpac’s “Code of Conduct”, owned by our Chief Executive Officer, which sets out the consistent standards that we expect from our people.Under the current operating model, the role has 5 direct reports, and the team are a centre of excellence for Conduct Risk, responsible for:Setting the standard and approach to deliver fair customer outcomes and market integrityProviding subject matter expertise across the Group to resolve Conduct risks and issuesProviding guidance, training, and initiatives across the Group to uplift capabilityDeveloping tools to help senior leaders, people leaders and team members manage Conduct RiskManagement of Conduct Risk within defined appetite measuresKey Accountabilities:
Responsibilities + Skills
Proactively identify gaps and opportunities to uplift the management of Conduct Risk and design/implement remediation/uplift intervention.Provide independent advice, oversight and challenge of the design and implementation of strategic and regulatory projects where there are Conduct Risk implications to ensure that related risks are well managed and mitigating controls are appropriately designed, tested, and implemented.
Education
Work closely and collaboratively with the Group Risk Culture team to achieve shared behavioural risk management objectives.Develop, maintain, and oversee implementation of Group-level frameworks, Policies, Standards and Guidance relating to Conduct Risk to define regulatory and compliance requirements and align with risk appetite.
Experience
