Job Description
About UsAt Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when youAs an Assistant Relationship Manager in Business Banking, you’ll play a key role in supporting the Relationship Managers to provide value to Agribusiness customers across Agribusiness channels in each regional market. You will support with managing and growing our portfolio of business customers and be a key art of the customer’s relationship.Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ Group, you’ll be building your future, while helping to build ours.Role Type: PermanentRole Location: 216 Margaret Street, Toowoomba QLD 4350Work Hours: Full-timeWhat will your day look like?As an Assistant Relationship Manager, you will have the opportunity to:Work with the Relationship Manager to manage our relationships with customers within their assigned portfolio tier.Attend to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.Work with the Relationship Manager with administration of the customer portfolio ensuring all documentation and customer files are maintained in accordance with Suncorp Bank's policies and procedures.
Responsibilities + Skills
Education
Comply with our complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.Build strong and genuine relationships with key stakeholders and work collaboratively to drive a one team approach ensuring effective support and service delivery, and achieving customer and business needs.
Experience