Job Description

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when youAs an Assistant Relationship Manager in Business Banking, you’ll play a key role in supporting the Relationship Managers to provide value to business customers across Agri and Commercial channels in each regional market. You will support with managing and growing our portfolio of business customers.Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.Role Type: PermanentRole Location: Suncorp Bank Emerald Business Centre 106 Egerton Street, Emerald QLD 4720Work Hours: 37.5What will your day look like?As an Assistant Relationship Manager, you will have the opportunity to:Assist the Relationship Manager to manage our relationships with customers within their assigned portfolio tier.Attend to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.Assist the Relationship Managers with miscellaneous administration of the customer portfolio ensuring all documentation and customer files are maintained in accordance with Suncorp’s policies and procedures.Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments.Identify an acceptable level of lending risk, in line with our Risk Appetite Statement, and to maximise profit from that transaction.Support and demonstrate a risk management culture in line with Suncorp’s values.Proactive identification and escalation of risks and issues related to your role responsibilities.Comply with our complaint resolution process to resolve the matter, maintain our high service standards and mitigate further risks / losses.