Job Description

Responsibilities: Effectively respond to all requests and queries from customersEnsure mrpmoney standards are adhered to when dealing with customer calls and correspondenceEnsure quality, friendly, consistent interaction when dealing with customers.Respond to and action all customer communication received through the various channels; web, email, fax and post within the allotted SLA’s.Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures.What's in it for you?Achieve your targets and enjoy amazing commission and incentivesWe offer extensive learning and development opportunities to help you advance your careerEnjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and MiladysAfter one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.Vibrant work environment - join a dynamic and energetic team where every day is a new adventureHealth and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefitsRecognition and rewards : get recognized and rewarded for your achievements with our exciting incentive programs