Job Description

Responsibilities: Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.