Job Description
Company: Standard Bank of South Africa Location: ZA, GP, Johannesburg, 30 Baker Street Job Type: Full-time Job Ref ID: 80354976A-0001 Date Posted: 8/31/2026Save JobApply NowJob DescriptionProvide expert technical support to executives, ensuring confidentiality and swift resolution of issues. Serve as the primary point of contact for all technology-related matters, delivering solutions to both technical and non-technical users. Specialize in MS Office 365, operating systems, and associated subsystems, while managing issues with a focus on customer satisfaction. Additionally, offer guidance to other End User Support staff, focusing on collaboration to enhance service delivery.
Responsibilities + Skills
Licenses/ certification for Apple Certified Mac Technician (ACMT), CompTIA A+ Certification, ITIL Foundations v3, Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified IT Professional (MCITP)5-7 years' practical experience in an advanced support role within large/medium size organisation including experience in AD Account Management and End-User technical supportEnsure confidential communication by discreetly updating stakeholders on issue progress, safeguarding sensitive information while reinforcing trust and keeping all relevant parties informed throughout resolution
Education
Experience
