Job Description

Join Our Team at IIE Rosebank CollegeThe Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.Join us on our journey of shaping futures!Job Purpose:The Academic Operations Officer is responsible for the administration related to results, graduation, student records, admission requirements, registration of students and assessment management, all the while adhering to the IIE Policies related to all the various operational functions and requirements. The Academic Operations Officer is the custodian of the Student Information System (SIS) and is responsible for any issues related to student experience and ensuring that the full student life cycle is managed in terms of systems data as well as hard copy documentation.Duties & Responsibilities:Student Registration and AdmissionsPlanning and oversight of the Registration Process.Ensure that online registration is complete and correct and all relevant sections are signed.Resolve all registration queries for all Online Students.Create and maintain student records both digitally and hard copy.Ensure all relevant supporting documents are uploaded on the Student Information System (SIS).Ensure all documents are uploaded on SIS.Maintain and control a proper filing/archiving system.Admissions approval of all students.Ensure student is registered and enrolled correctly.Responsible to ensure compliancy with the relevant IIE Policies in terms of admission criteria.Adheres to (IIE) Policies and ProcessesProcessing all documentation.Liaise with appropriate stakeholders on all Admission Queries, i.e.Contract Cancellations, De-Registrations, Course Changes, Refund Applications.Credit or billing related queries; fee credits, cancellations, registrations, bursaries, sponsorship of students and students transferring.Processing all changes in terms of the course.Responsible for student Inter-campus transfers and all other transfers.Process all in-coming and out-going transfers including academic records and -working closely with the relevant staff at the other campuses.