Job description
General Function:Under the supervision of the designated supervisor, and in harmony with the mission and purpose of the established policies and goals of the YMCA of the Virginia Peninsulas, the Membership Experience Staff will be responsible for the delivery of an outstanding member experience. With an emphasis on ensuring the highest quality service to members and guests, the Membership Experience Staff will work with all staff to welcome, connect, support, and engage all members, guests, and staff.
Responsibilities & skills
Education
6. Certification in CPR/First Aid/AED/O2/CAP required within 60 days of hire.7. Complete and maintain required trainings to include: New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.8. Satisfactory completion of a criminal background check and Child Protective Services check.
Experience
2. YMCA experience in member services, program, or a related field is preferred.3. Ability to interface with basic software programs and use phone systems.4. Ability to perform math skills required to accurately manage money and accounting procedures for YMCA software operations.
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YMCA
A not-for-profit community service organization, YMCA of the USA assists the more than 2,600 individual YMCAs across the country and represents them on both national and international levels. Local YMCAs are leading providers of child care in the US. The facilities also offer programs in aquatics, arts and humanities, education of new immigrants, health and fitness, and teen leadership. Overall, YMCAs serve about 21 million people across the US, which includes about 10 million children under the age of 17. The first YMCA in the US was established in 1851 as an outgrowth of the YMCA movement launched by George Williams in the UK in 1844.
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