Job Description
PRIMARY PURPOSEEnsure the proper receiving of DSD (Direct Store Delivery) product by following Food Lion policies and procedures.Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.DUTIES AND RESPONSIBILITIESMaintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experienceCourteous and helpful to other associatesProtect company assets through the proper and accurate receipt and return of DSD productDemonstrate and execute proper vendor receiving policies established by Food LionWork with vendors to resolve vendor errors, policy violations or excessive inventory, etc.Work with the Assistant Store Manager to ensure timely promotions by all vendorsEnsure weekly merchandising notes are implemented timelyVerify that DSD plan-o-grams are accurateAccount for daily and weekly DSD tickets, beer and wine invoices and properly fileCheck EDI invoices to ensure there are no outstanding invoicesHandle all reclaim and damagesResponsible for consistently conducting CAO related activities, stocking, and rotating cigarette cartonsUnderstand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)Maintain a complete understanding of and adherence to company guidelines, policies and standard practiceUnderstand and follow Food Safety and Workplace Safety guidelines and proceduresObserve and correct all unsafe conditions that could cause associate or customer accidentsReport all associate and customer accidents in accordance with established Food Lion procedures to the Manager on DutyEnsure compliance with local, state and federal regulationsWear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress codeSuccessfully complete Computer Based Training (CBT), Training Packet and Training Aid coursesPerform all other duties as assigned
Responsibilities + Skills
Education
High school graduate or equivalent preferredExcellent interpersonal, organizational, communication and customer service skillsAbility and willingness to learn multiple tasks and technical requirements of the jobAbility to use technical information to solve problemsMust meet minimum age requirements to perform specific job functionsMust be able to meet the physical requirements of the position, with or without reasonable accommodations"
Experience
