Job description
Manage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service levels to all customer airlines and stake holders. To continuously seek productivity improvements, and capitalize on additional revenue generation opportunities, by innovating optional services for airline operators, in order to enhance the profitability of the organization and to keep ahead of the competition ResponsibilitiesAs a member of the senior management team provides significant contribution in the identification and development of strategic plans to improve terminal operational performance.
Responsibilities & skills
Education
Experience in Customer Services position/ Terminal Operations.Managing Budgets experienceManaging project implementation experience
Experience
Minimum 8 years of job-related experienceExperience in an Airport managerial positionPreferred
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Qatar Airways
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
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