Tuesday, 21st May 2024, Job by Qatar Airways, GreenTodays :
Job Summary
- Published on: Tuesday, 21st May 2024
- Designation: Manager Customer Experience
- industry: Airlines
- Vacancy: 1
- Employment Status: Full-time
- Job Location: Doha
- Salary: 0
- Gender:
- Application Deadline: Tuesday, 21st May 2024
Job Description
Manage all terminal operations at HIA, which includes though not limited to, check in & Boarding, Arrival Baggage handling, VIP operations, Trolley Services, Porterage services, PRM / Special Handling, Buggy operation, and areas associated with the planning, operation and delivery of these key areas to provide services as per agreed service levels to all customer airlines and stake holders. To continuously seek productivity improvements, and capitalize on additional revenue generation opportunities, by innovating optional services for airline operators, in order to enhance the profitability of the organization and to keep ahead of the competition ResponsibilitiesAs a member of the senior management team provides significant contribution in the identification and development of strategic plans to improve terminal operational performance.
Responsibilities + Skills
Education
Experience in Customer Services position/ Terminal Operations.Managing Budgets experienceManaging project implementation experience
Experience
Minimum 8 years of job-related experienceExperience in an Airport managerial positionPreferred