Job Description

We are currently looking for an experienced External Account Manager to join our amazing Aggregates team, covering areas within the South East to include East Anglia, Cambridge, Hertfordshire, Bedfordshire & the surrounding areas.You will be dynamic in establishing dedicated relationships with our external customers to maintain price, volume and profit for the business's key accounts; whilst possessing the ability to enhance product volumes and profitability through increasing the infiltration of VAPs across the customer portfolio. Knowledge of Aggregate would prove highly beneficial in your application. Main ResponsibilitiesIn the role of External Account Manager, you will be the first and main link between Tarmac and our pivotal customer accounts, providing clear and principled direction which will enhance the customer experience and strengthen relationships.Responsibilities of the External Account Manager role (not exhaustive):Strategically managing a portfolio of external accounts to deliver against targeted sales volumes, price and profitability targetsIdentifying opportunities to maximise our cash position through efficient and effective tradingProviding the business and the associated departments with external market intel around product demand and mix interest to support the continual evolution of our strategy approachBeing at the forefront of any significant Aggregate projects on the horizon and devising an advance plan of action to maximise Tarmac potential at securing a programme of worksWorking closely and actively with the Customer Service and Shipping teams, understanding and appreciating the value each role contributes to the success of the businessForward prepare your colleagues and teams of the requirements and expectations of key accounts implementing specific and achievable service level agreementsRegularly reviewing each account; looking for ways to improve and adapt our offering to benefit both Tarmac and our customersProviding the Area Commercial Manager with monthly key metrics and performance rating reports, identifying underperformance or issues with solutions to drive business improvement