Job Description
As a Relationship Manager, your role is to manage and build strong relationships with a portfolio of SME customers, and drive portfolio growth through customer acquisition, increasing share of wallet and referrals.What will your day look like?As a Relationship Manager, you are accountable for:Acting in the best interest of the customer and applying a customer-centric approachProactively developing and maintaining a detailed understanding of customer business and financial needsProviding customers with appropriate solutionsBuilding and maintaining strong internal and external networks to support strong deal design and execution.Advanced skills in structuring deals in conjunction with relevant product and specialist teamsManaging a portfolio of SME customersCollaboration with Product Partners and other stakeholders to design, structure and execute dealsAdhering efficiently to a strong operational rhythmEnsuring credit and operational risks are managed effectively and proactivelyImplementing Relationship Credit Approval Discretion as appropriate
Responsibilities + Skills
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Education
Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/or providing considered options, that meet those needs.Credit Assessment and Management: Assessing, advising, monitoring and/or approving a customer's credit worthiness, credit risk and suitable credit structuring options based on internal credit policies, guidelines, scoring models and/or applying judgement based on prior experience and knowledge.
Experience
