Job Description
About the RoleAs a Relationship Manager in our Health industry, you’ll play a key role in helping to actively managing and growing a portfolio of customers through client acquisition, cross-sell, referrals and ongoing relationship management. They collaborate with product partners and other stakeholders to ensure an effective and value adding strategy is identified for the client whilst minimising all potential risks to ANZ.Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.What will your day look like?This role is accountable for:Acting in the best interest of the customer and applying a customer-centric approachProactively developing and maintaining a detailed understanding of customer business and financial needsProviding customers with appropriate solutionsCollaborating with Product Partners and other internal stakeholders to design, structure and execute dealsBuilding and maintaining strong external networks with a strong focus on Circle of influence and originationStructuring deals in conjunction with relevant product and specialist teamsManaging a portfolio of Diversified Industries customersAdhering to a strong operational rhythm, including driving new to bank business and working to grow whole of customer relationshipsEnsuring the set is well managed including ensuring credit risk across the customer base is managed effectively and proactivelyImplementing Relationship Credit Approval Discretion as appropriateCoaching and growing an Assistant
Responsibilities + Skills
Planning and Prioritisation: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for,tracking and resolving dependencies.An understanding of the regulatory and government environment
Education
Coaching: Helping people move from where they are to where they want to be through the use of effective coaching techniques and strategies.
Experience