Job Description
As a Program Manager, People Operations, you are a go-to person within the Operational Excellence and Delivery team, educating and collaborating with our various team members, partners, SMEs and managers. We need your passion to build a world-class organization and work environment through driving program activities and coordinating with SMEs to deliver key projects and company-wide initiatives. Do you enjoy imparting your knowledge and supporting your fellow team members while executing on deliverables with precision? Then this is the role for you!Responsibilities:Be a strategic partner to the Portfolio Lead to help them scale and maximize their impact across the businessBuild strong partnerships with cross-functional stakeholders across the People & Program Management teamSupport People Ops operating rhythms, with an eye toward process improvement and efficienciesBe a culture champion and provide extra eyes and ears to surface and bring back insights, risks, and opportunitiesRun medium to large-scale projects independentlyLead multiple HR projects that include transition of services, process improvements, transformation & automation, new program design, etc.Define project scope, success criteria, role & responsibilities and connect with the team throughout the project life cycle.Build and maintain relationships with all partners - HR Partners, Service Teams, and other business partners to drive projects & initiatives.Independently handle HR projects creating scalable processes, ensuring alignment with company strategy, commitments, and goals.Proactively managing project risks, issues, and dependencies and reporting the project status to the stakeholders in a timely manner.
Responsibilities + Skills
Education
Proactive and does not need to be asked to execute certain tasks, understands the problem at hand and what needs to be done, and can autonomously take the right action.Strong analytical and problem-solving skills.Knowledge of HR operational design is preferred.Agile / PMP Certification is highly desirable.
Experience
Minimum 10 to 14 years of experience managing HR ProjectsMust have previous experience in program management and strategic operations roleOperates independently with limited guidance in a complex and fast-paced environment