Job Description
As a Teller , you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. You will engage in meaningful conversations to uncover their needs, utilising your knowledge of Westpac’s financial products and services to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists in Home Loans or Business Banking, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in our customers' financial wellbeing!Assist customers with banking transactions including cash deposits and withdrawalsMaintain accurate cash handling and ensure end-of-day balancingEducate customers on digital platforms such as online banking and our award-winning mobile appIdentify opportunities to improve customers’ financial wellbeing through tailored solutionsEnsure compliance with regulatory requirements and internal policies
Responsibilities + Skills
Education
Deep understanding of governance, risk, compliance, and reporting frameworksExpertise in financial management, program planning, and milestone trackingExperience managing PMO functions in large-scale, multi-stream programsQualifications in Business, Finance, Project Management or TechnologyCertifications such as PMI-PMP, PRINCE2, MSP, or P3O are highly desirable
Experience
