Job Description
What will you do? We have an exciting opportunity for an Underwriting Assistant within Santam Specialist Solutions. What will make you successful in this role? Underwriting AssistanceDraw monthly renewal list.Check claims experience.Send out renewal invitations / reminders.Follow up on invitations / renewals and secondary follow ups on new business.Assist with the administrative underwriting duties.Attend to all system processing related functions within the underwriting area. Policy AdministrationData capturing of policy schedules and all related documentation e.g., endorsements and facultative slips.All administration related to policies including raising invoices etc. Client Liaison (Internal and External)Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.Provision of telephonic backup and answering services to the division.Handle credit control queries and errorsContinuously monitor quality and accuracy of the documents and KIT records produced by the systemPrepare for and attend meetings if and when required. General AdministrationHandling accounts queries.Drawing of standard reports if and when required.Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.Liaison with Santam finance department and brokers to resolve credit control issues and accounts issues.Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.Attend to the typing of general correspondence if and when necessary, such as endorsements and cover letters
Responsibilities + Skills
Basic Administrative Underwriting KnowledgeNumeracyTolerance for handling high pressure work environmentComputer LiteracyGood Typing SkillsNegotiation and conflict resolution skills.
Education
MatricInsurance related qualification or current studies a preferenceInsurance related experience a preference (1-2 years)RE5
Experience