Job description
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSEProvide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.DUTIES AND RESPONSIBILITIESMaintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experienceCourteous and helpful to other associatesSweep and clean floors on nights with no scheduled vendor servicesWeekly cleaning of Produce, Market and Deli DepartmentsClean and organize the store mop roomFind more efficient ways to do the job and seek to reduce costs and improve labor productivityFollow QA daily check list and sanitation standards set by Food LionFollow current Standard Practices regarding cleanup of Hazardous Waste productMaintain a complete understanding of and adherence to company guidelines, policies and standard practiceUnderstand and follow Food Safety and Workplace Safety guidelines and proceduresObserve and correct all unsafe conditions that could cause associate or customer accidentsReport all associate and customer accidents in accordance with established Food Lion procedures to the Manager on DutyEnsure compliance with local, state and federal regulationsWear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress codeSuccessfully complete Computer Based Training (CBT), Training Packet and Training Aid coursesPerform all other duties as assigned
Responsibilities & skills
Education
High school graduate or equivalent preferredExcellent interpersonal, organizational, communication and customer service skillsAbility and willingness to learn multiple tasks and technical requirements of the jobAbility to use technical information to solve problemsMust meet minimum age requirements to perform specific job functionsMust be able to meet the physical requirements of the position, with or without reasonable accommodations"
Experience
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Food Lion
Provide quality customer service within the Produce Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
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