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Platform Solutions - Fraud Disputes Dispute Guidelines
Job description
Across Platform Solutions, Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across Platform Solutions, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.
Responsibilities & skills
Education
An understanding of Regulation E and disputes processingKnowledge of payment network dispute guidelines such as ACH, ATM or debit card transactions.
Experience
2-3 years related customer service, disputes or fraud experienceStrong understanding of the customer service experienceProficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
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Goldman Sachs
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and high-net-worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.
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