Job Description
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Role Objective:As a Product Specialist, you will be responsible for providing specialized product expertise and high levels of customer service to our business users for our strategic products. You will be a subject matter expert on these products and will work with customers to answer their questions and resolve their issues. You will also work closely with product, engineering & QC team to ensure that our products are meeting the fulfilling business needs. In this role, you will report to the Operations and Training Lead for Leasing products APAC.
Responsibilities + Skills
Basic knowledge in SQL for querying large datasets; or willingness to learn.
Education
Commitment to excellence in customer service; going the extra mile is standard.Excellent interpersonal, communication, problem-solving, and organizational skills.Driven by sense of urgency, evidenced by swift response times to issues raised through resolution.Ability to work independently, unsupervised, and as a team player.
Experience
