Job description
Full job descriptionAs Training Manager, you will be responsible for strategic planning, design, delivery, management and continuous improvement of operations training and development for Qatar Aircraft Catering Company (QACC) - Subsidiary of the Qatar Airways Group. Responsible for implementing initiatives to ensure that QACC is complaint with the relevant international and national standards set for maintaining an operationally effective flight-catering unit.Additional Responsibilities:Develop and manage the training strategy for QACC, in consultation with the QACC/QR senior management team and align it with stakeholders’ requirements as well as QACC aims.Research external programs and new technology that will improve the effectiveness of training.Evaluate the training needs for individuals and QACC in consultation with the Line Managers and Senior Management team.Ensure this training is aligned to QACC standard operating procedures and meets legislative and other international regulations requirements.Develop and manage a training roster based on business needs and design trainings ciriculams to meet specialized business requirements.Manage the design and development of training programs that are based on best practice learning and development methodology. Design and implement training curriculums to meet specialized business requirements.
Responsibilities & skills
Ability to liaise and coordinate effectively with other stakeholders.
Education
Have completed a minimum of Bachelors Degree and should hold a minimum of 6 years of job-related experience.
Experience
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Qatar Airways
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
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