Job Description

About the Role:As Cabin Services Training Manager at Qatar Executive, you will design, implement, and oversee a world-class training program for Qatar Executive Cabin Crew. This program will set Qatar Executive apart through exceptional refinement and personalized service, supporting both solo-crew and multi-crew business jet operations. Your role ensures alignment with the company’s luxury brand and commitment to service excellence across the global fleet.Key Responsibilities include:Develop/maintain a comprehensive Service Training Curriculum for Executive Cabin Crew, implement induction and recurrent training programs in service standards, etiquette, and cabin presentation for both solo-crew and corporate aviation transitions.Provide specialized training in fine dining, wine and spirits, guest experience, bespoke concierge requests, special flights, and VIP amenities. Conduct service and cabin layout training for new aircraft types, including Gulfstream G650ER, G700, Global 5000, Airbus A320, and Airbus A340.Coordinate with external providers to maintain relationships with industry leaders in hospitality and luxury service.Delivering training sessions and coordinating with external providers to maintain strategic partnerships with industry leaders in hospitality and fine service.Managing training logistics, scheduling, coordination, and evaluation to ensure the highest standards are consistently achieved.Monitor and evaluate training outcomes through performance reviews, post-flight feedback, and service metrics. Coach and mentor the Cabin Services Training Team, ensuring consistent delivery of high-quality training.Collaborate with departments such as Cabin Services Operations, Safety & Quality, Crew Planning, and Human Resources to align training with operational and recruitment standards.Regularly review and update training programs based on feedback and emerging trends to maintain excellence and innovation.Continuously enhance the Qatar Executive brand proposition through research and application of emerging service concepts, lifestyle trends, and personalized guest experience techniques.Be part of an extraordinary storyYour skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.