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Temporary Student Support Staff

Job Description

Job DescriptionWe are looking for candidates to submit their expression of interest to register in our Temp Pool for temporary Student Support roles across the University.The length of agreement could be for 4 weeks or a couple of months in length with both full and part-time hours, depending on the reason for the temp request.Dependent on the role, tasks of a temp can include:Respond to queries both internally and externallySupport Postgraduate and International studentsProvide specific assistance to students studying in New Zealand and remotelyProvide wellbeing, pastoral care and learning supportHelp identify students at risk as well as high achieving studentsAssist with student enrolment, visa enquiresAssist in creating, implementing, and reviewing support plansHandle and ensure that complaints and referrals are dealt with in a confidential, sensitive, and appropriate mannerAssist in planning and effectively undertaking responsive student recruitment activities (expos, and other events);Assist Student Support team with administration tasks

Responsibilities + Skills

Education

demonstrated problem-solving abilityexperience working with several key stakeholdersstrong written and verbal communication skillsdemonstrated ability to maintain high ethical standards and commitment to confidentiality

Experience

adaptable, confident, friendly, and engagingexperience in the delivery of academic and pastoral supportexperience working in an environment requiring high levels of customer service deliveryexperience and understanding of equity issues in New Zealand

Job Summary

  • Published on: Wednesday, 14th February 2024
  • Designation: Temporary Student Support Staff
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Auckland
  • Salary: 0
  • Gender:
  • Application Deadline: Wednesday, 14th February 2024

About the Company

  • Company Name: University of Auckland.
  • Address:
  • Website: www.auckland.ac.nz
  • Company Profile:
  • You will organise academic tutorials and deliver pastoral support alongside collating and tracking student performance. You will have the ability to develop and maintain relationships with Mori and Pacific students and their whnau, to support transition, retention, and success.

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