Job Description
Job DescriptionTe Whiwhinga mahi | The opportunityThe Student Experience Adviser plays a vital role in supporting students to feel connected, supported, and engaged throughout their university journey. Working within Student Support and Engagement, this role focuses on creating meaningful cocurricular experiences that enhance students’ sense of belonging and contribute to retention and success outcomes.You’ll work closely with students, faculty staff, clubs, and central support teams to deliver initiatives, events, and programmes that support wellbeing, connection, and engagement beyond the academic space. This is a varied, peoplefocused role that suits someone who enjoys building relationships and bringing ideas to life.Key responsibilities include:Deliver a calendar of engaging initiatives, activities, and events that support students in nonacademic spaces.Work with individual students and student groups to encourage participation in cocurricular activities and enhance their sense of belonging.Support and promote mentoring, leadership, volunteering, and community engagement programmes.Collaborate with faculty, Campus Life, and central support services to coordinate student wellbeing initiatives and communications.Support faculty clubs and student executives through training, resources, promotion, and event delivery.Gather and analyse qualitative and quantitative feedback to evaluate programme effectiveness and recommend improvements.Deliver services that align with customercentred service standards, equity commitments, and Te Tiriti o Waitangi obligations.
Responsibilities + Skills
Education
Experience delivering activities, events, or programmes in a customerfocused environment.Experience working in a tertiary or learning environment, ideally with students.Understanding of equity issues in Aotearoa New Zealand, particularly relating to Mori and Pacific communities.Strong relationshipbuilding, communication, and problemsolving skills.Ability to plan, coordinate, and deliver initiatives while seeing the bigger picture.Confidence using digital tools and systems, including the Microsoft Office suite.
Experience