Job Description

Job Description Te Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and culturally grounded Student Adviser Mori to join Te Ptahi Mtauranga | The Faculty of Arts and Education.This is a meaningful and highly rewarding role where you will work directly with tauira Mori to provide pastoral care, guidance, and day-to-day support that helps students feel connected, supported, and empowered throughout their university journey.You will play an important role in strengthening tauira Mori engagement and supporting student success through exceptional manaakitanga and whanaungatanga. As part of a team dedicated to Mori and Pacific student success, you will contribute to faculty-wide initiatives and programmes that enhance the student experience.This role also offers the opportunity to engage with the University's strategic commitments through Kawea Ake, Ale o le Moana, and Taumata Teitei, with a particular focus on advancing the aspirations of Waipapa Ttai Hono and creating meaningful outcomes for tauira Mori across the faculty.Key responsibilities include:Providing pastoral care, advice, and culturally responsive support to tauira MoriSupporting tauira Mori engagement initiatives, orientation activities, pwhiri, and events aligned to student wellbeing and successWorking collaboratively across the Student Support and Engagement team and wider Mori and Pacific support networks to enhance tauira outcomes.Coordinating appointments, responding to student enquiries, maintaining accurate records, databases and supporting student-focused events and activities.Assisting with scholarship promotion and application supportThis is a role where your ability to build trust, foster connection, and create a positive student experience will truly make an impact.This is a full-time, 37.5 hours per week permanent role. The salary range for this role is $63,600-$79,300 per annum, depending on experience and qualifications.For more detailed information, please refer to the Position Description.He krero mu | About youYou are passionate about supporting tauira and creating environments where people feel welcomed, valued, and empowered to succeed. You bring a strong appreciation of Mori and Pacific cultures, communities, and values, and understand the importance of culturally responsive student support.You may have lived experience within Mori communities, experience working alongside these communities, or a demonstrated commitment to advancing positive outcomes for Mori and Pacific learners.As a relationship-builder, you are comfortable engaging with tauira, whnau, and community stakeholders, and can build trust through authentic manaakitanga, whanaungatanga, and service. You are highly organised, adaptable, and able to balance pastoral care with operational and administrative responsibilities.Ng pkenga motuhake | Important skills and experienceExperience working within the tertiary sector or supporting tauira Mori in education settings would be highly beneficial.Strong customer service experience and a genuine commitment to student supportExcellent interpersonal and communication skills, with the ability to build meaningful relationshipsStrong organisational and administrative capability, with confidence using databases and customer management systemsConfidence with Te Reo Mori pronunciation, with fluency in Te Reo Mori viewed highly favourablyUnderstanding of tikanga Mori and culturally grounded approaches to care and engagementAbility to work collaboratively and contribute positively to a team environmentThe ability to manage competing priorities in a busy and sometimes high-pressure environment.