Job Description
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.Job DescriptionTe Whiwhinga mahi | The opportunityThe Faculty of Engineering is committed to creating an environment where people thrive and contribute to improving the quality of life in national and global communities, as well as enhancing the wealth creation of the nation, through excellence in teaching, research and service.We have an exciting opportunity to appoint a Group Services Administrator to join our busy team on a full time, permanent basis. We are looking for an experienced, efficient and collaborative team member to fill this role.The purpose of this role is to provide administration support within a Department in Engineering Faculty. Ideally, you will have relevant administrative experience in a similar role within a large and complex organisation. Your ability to build productive relationships with internal stakeholders while managing expectations will be key to your success in this role.Candidates with expert knowledge and experience of Student Services Online (SSO), the university LMS system (CANVAS), PeopleSoft, SharePoint experience and proficiency in Microsoft suite of packages will be strongly considered. Flexibility and collaboration will be key attributes of the successful candidate.Key accountabilities include:Assist with the production of teaching materials and lecture handouts.Support academic staff in departmental management of postgraduate students.Assist with the coordination of assessment and examination processes.Confirm room requirements and staff availability, timetabling and curriculum requirements.Provide day-to-day administrative support for teaching and learning activities, workshops, seminars and panels.Liaise with internal and external personnel regarding organising a range of administrative requirements such as travel, events and communicationsProvide administrative support as required for meetings, support workshops, seminars and panels for example related to faculty initiativesProvide project-related assistance and management of specific projectsWork collaboratively to ensure continuous improvement and efficiency in Faculty and department administration processes
Responsibilities + Skills
Education
Be tertiary qualified or have proven relevant experienceHave a good standard of computer literacy with knowledge of MS Office suitesBe able to work independently, using initiative to solve problems requiring judgement and interpretation of established informationHave excellent interpersonal skills, able to work with different cultures, excellent written and oral communication, and the ability to work flexibly and collaboratively as part of a teamHave outstanding customer focus, demonstrated through reliable and efficient service to stakeholders
Experience
