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Data Center Operations Manager

Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.This Data Center Operations Manager is to join our expanding Infrastructure Operations team. We are looking for a people manager who can collaborate, lead and mentor a team of skilled Data Center Technicians with a variety of skills. You will be responsible for Data Centre operations with a focus on continuous improvement to ensure we continue to deliver the highest level of service to our customers.As a successful applicant, you will get to manage the World’s largest Computing Infrastructure. Every day you will innovate and help us solve exciting, challenging & complex problems while driving for operational excellence in all areas of your role.

Responsibilities + Skills

Assisting in implementing service methodologies that include incident management, problem management, change management, capacity management.

Education

Help build and bring new Data Centers to New ZealandConstantly improving all our processes and procedures. (We believe there is nothing we cannot improve).Assisting & managing relationships with external vendors & contractors.Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.

Experience

Job Summary

  • Published on: Tuesday, 11th June 2024
  • Designation: Data Center Operations Manager
  • industry: Manufacturing
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Auckland
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 11th June 2024

About the Company

  • Company Name: Amazon New Zealand.
  • Address: S273 Westfield Shopping Centre, 219 Don McKinnon Drive Albany Auckland 0632, New Zealand
  • Website: https://www.aboutamazon.co.uk/
  • Company Profile:
  • · Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem· Prioritize, manage and own emerging and developing key customer risks/issues from start to finish· Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence· Drive down mean time to engagement and communication for all key customer issues· Broad understanding of AWS architecture and service inter-dependencies· Collaborating with key stakeholders around documentation and processes regarding recurring issues· Provide crisp and timely communication on developing issues to relevant stakeholders and service teams· Analyze data trends on key customer issues to identify potential issues· Ability to maintain composure in dynamic and high-pressure situations· Perform other duties as required by the organization

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