Amazon New Zealand Overview
- Published on: Thursday, 12th September 2019
- Updated: Friday, 13th September 2019
- industry: Marketing
- Website: https://www.aboutamazon.co.uk/
- Phone: 0800 262 966
- Email: luv@amazonsurf.co.nz
- No. of Employees: 1-5
- Operating Since: 1996
- Address: S273 Westfield Shopping Centre, 219 Don McKinnon Drive Albany Auckland 0632, New Zealand
Company Description
· Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem· Prioritize, manage and own emerging and developing key customer risks/issues from start to finish· Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence· Drive down mean time to engagement and communication for all key customer issues· Broad understanding of AWS architecture and service inter-dependencies· Collaborating with key stakeholders around documentation and processes regarding recurring issues· Provide crisp and timely communication on developing issues to relevant stakeholders and service teams· Analyze data trends on key customer issues to identify potential issues· Ability to maintain composure in dynamic and high-pressure situations· Perform other duties as required by the organization
