Job Description

Waipapa Taumata Rau | The University of AucklandThe University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.The Faculty of Medical and Health Sciences is a diverse faculty with more than 10,000 students studying across six schools, led by world-leading researchers, teachers, and practising health professionals. Our Vision is to courageously lead and advance hauora across generations in Aotearoa. As such, we are committed to lead and advance the mana of Aotearoa as a global centre of Health learning, research, and innovation.Job DescriptionTe Whiwhinga mahi | The opportunityAre you highly organised, proactive, and passionate about supporting clinical teaching and research? We’re seeking a Clinical Operations Coordinator to play a pivotal role in ensuring the smooth running of our Clinical Research Centre (CRC) and specialised clinics, including Optometry, Audiology, Nutrition & Dietetics, Speech-Language Therapy Clinic.As the Clinical Operations Coordinator, you will play a pivotal role in supporting teaching, research, and clinical activities. You’ll be the go-to person for operational coordination, facilities management, and administrative support across our clinical spaces. This is a dynamic role that requires strong communication, multitasking, and problem-solving skills. This is a front facing role where will be located on our busy CRC front desk.Key accountabilities include:Coordinate clinic operations, room bookings, and exam logistics (e.g., OSCEs and OSCAs).Manage facilities, equipment servicing, linen, waste disposal, and clinical supplies.Provide training and support for Patient Management Systems (PMS).Deliver exceptional front-of-house service to clients, students, and staff.Support onboarding, induction, and access for staff and students.Ensure compliance with health and safety protocols and emergency procedures.Assist with financial administration, reporting, and marketing communications.This is a fulltime (37.5 hours per week) permanent role.The salary range is between $63,600 - $74,000 based on experience and qualifications.For more detailed information, please refer to the Position DescriptionHe krero mu | About you | Our ideal candidateYou’ll bring strong organisational and problem-solving skills, excellent communication, and the ability to thrive in a fast-paced, multi-stakeholder environmentEssential:Relevant tertiary qualification or equivalent experience.At least 5 years’ experience in an administrative or coordination role within a large, complex environment.Strong IT skills, including advanced Microsoft Office.Exceptional customer service and stakeholder engagement skills.Preferred:Experience in clinical, tertiary, or healthcare settings.Familiarity with patient management systems and facilities coordinationAbility to work collaboratively across diverse teams and stakeholdersKnowledge of facilities management and health & safety processesAbility to balance a business approach within a clinical and academic setting