Job Description
The Section head is fully responsible and accountable for sound section operations. The role focuses on leading section sales team in alignment with business strategies, in which all are responsible for providing customers with high level of services. Major focus of Section Head in driving sales and profitability to meet pre-set section targets. The Group Section Head is totally responsible for providing friendly work environment, and ensures section employees’ development through coaching and mentoring.Job ResponsibilitiesSalesManages and leads staff in achieving section’s targetsDrives section’s sales activities to achieve targets in cash, credit, warranties & accessoriesEnsures proper implementation of promotional activities to support higher sales resultsEnsures adequate involvement of section team in analyzing sales data to maximize business resultsFollows up with sales associates on section & individual achievementsAssists sales staff in completing difficult sales transactions
Responsibilities + Skills
Education
Provides exceptional customer service and ensures sales associates also provide the same level of service.Handles and follows on section customers complaints and inquires;Interacts with section customers to ensure the quality of services provided.Ensures reviewing sections CSI results and takes necessary actions
Experience
