Job Description

Job DescriptionWho We AreWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice. What We OfferPerformance-related payAccess to thousands of learning programs so you can level-upGlobal presence across 22 countries; opportunities to work where we do business.Purchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan paid for) What You’ll DoAs a Senior Service Delivery Manager, you'll play a critical role in supporting the Tasmanian Government, ensuring the delivery of secure, reliable and high-performing network services across a whole-of-government environment.This is an exciting opportunity to build trusted customer relationships, drive service excellence and influence meaningful transformation across one of Telstra's key government accounts. What you'll be doingAs the primary service delivery lead, you'll take end-to-end accountability for the successful delivery of a complex managed services contract. Working closely with customers and cross-functional teams, you'll ensure service performance, governance and contractual commitments are consistently achieved while driving continuous improvement.