Job Description
Reporting to the Head of Product Enterprise Growth & Monetisation, the Senior Group Product Manager, Enterprise Growth & Monetisation role has a primary focus on ensuring we unblock barriers to JSM growth by working with teams to deliver on must have Enterprise big rocks and differentiators while optimising customer growth flywheel and delivering special projects.Responsibilities:Main ResponsibilitiesDrive Portfolio of capabilities and projects towards a common outcomeTake a leading role in driving strategic topics relevant to product management strategy and prioritization of Enterprise roadmapBalance investments between building Enterprise Tablestakes vs DifferentiatorsResponsible for bringing together customer needs, blue sky ideas and analysis into tight narratives that help us see a future vision and execute on itEngage with go to market teams, Atlassian collaborators, JSM organisation and Enterprise customers to present priorities and capture learningsEscalation management - be involved in high-priority customer escalations during migration or post-migration phase; internal effort to resolve issues and close the loop with customerOwn projects from inception to execution readiness, building creative solutions and offering high quality and actionable recommendationsBe deeply involved in the review of month-to-month business performance, and part of a core group responsible for increasing visibility and accountability in our product management craftWork directly with development and design squads at all levels of the organisation to drive prioritisation & alignmentMentor, inspire and deliver outcomes of a growing team of 2-3 experienced Product Managers
Responsibilities + Skills
Strong track record of growing high performing teams who can deliver on complex and highly dependent initiatives in a multi-year missionClarity of vision for your product / portfolio that provides the team with direction and inspirationThe ability to distill abstract challenges into strategy and break that down into a cohesive plan that empowers teams to turn problems into user and Atlassian successThe ability to ruthlessly prioritize and the technical know-how to partner closely with engineering to execute on the roadmap you define
Education
Experienced in working on commercial side of Enterprise Product Management; taking SaaS products to market, ideally in the ITSM spaceMust be comfortable leading a Portfolio of different domains that may not be connected and leading projects which cut across the whole organisation
Experience
