Job Description

This Product Manager role is accountable in supporting the Consumer Finance team to rectify product risk matters and continually improve our product sets so that they meet our customers’ expectations, ensuring that our products and services are working to design. Success is measured by the quality and speed by which we solve incidents/issues, and facilitate remediation, and be able to continually find solutions to make our processes better for our customers so that we achieve our business ambition to become Australia’s way to pay and borrow.Responsibilities include but not limited to:Lead rectification and remediation of Consumer Finance incidents and issues.Develop a deep understanding of the Consumer Finance value chain and understand how things work both internally and from customers’ perspective from origination, servicing and to closure.Be the lead (Product Owner) for change, both in defining and improving current stateLead stakeholder engagement, updates and this includes providing succinct and accurate updates to our Regulators and engage well with stakeholders and ensure they are kept up to date and are provided opportunity to contribute to change that we are making.