Job Description
To support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model.You will be an member of the team with excellent skills in operational governance. You will collaborate with the Store Manager to create a high performing team, by coaching and empowering others to fulfil operational requirements and achieve their performance targets.Job DescriptionTelstra is hiring! We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. Our Yeppoon store is hiring an Assistant Store Manager to join their team a Full Time basis . This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy at Telstra within a dynamic team environment at Telstra. What we offer our team members We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer and how you can shape your benefits, your way . Below is a snapshot of just some of the cool things we offer:
Responsibilities + Skills
Education
Oversee the induction of your new team membersCoach the stores team to meet (and exceed) store targetsHelp support your team with customer query escalationsBe the Store Managers right-hand person, stepping up to act as Store Manager when neededExecuting business initiatives in store to meet financial and customer key metrics.
Experience
