Job Description
Full job description IntroductionMetropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance. www.metropolitan.co.zaDisclaimerAs an applicant, please verify the legitimacy of this job advert on our company career page.Role PurposeTo develop and implement client strategy with the primary focus on proactively and reactively managing client value, inforce book, collections, premium management, retention, costs, persistency and generating sales opportunities from the inforce book through conventional methods, automation, innovation and latest technologies with the aim of contributing to overall objectives of Metropolitan.
Responsibilities + Skills
Financial Business insights understand VNB, APE, persistency and retention, cost management and operating profit modelsUnderstand our market segment (trends, etc.)Basic understanding of AI technologies
Education
B-degree in Accounting/Administration or related qualificationM-degree will be an advantageMinimum of 10 years experience in the financial services/insurance industry, with 5 years in a leadership roleUnderstanding of the relevant legislations and impact (General Code of Conduct for Authorised Financial Services Providers and Representatives, Financial Advisory and Intermediary Services (FAIS), Protection of Personal Information Act (POPI), Long Term Insurance Act, Treat Customers Fairly (TCF), FICA, Bankserv regulations, ASIA Standards and Treasury regulations etc.)
Experience
