Job Description

To provide subject matter expertise, lead and drive the design, implementation, and maintenance of endpoint solutions and integrated communication systems within a dedicated infrastructure applications portfolio (SBSA) to ensure a secure and efficient work environment as well as seamless communication and collaboration across various platforms. To protect the organisation's computer systems and networks from cyber threats, ensuring the confidentiality, integrity and availability of data.QualificationsRelevant certifications such as Citrix Certified Associate/Professional (CCA/CCP), Microsoft Certified: Modern Desktop Administrator, or equivalent.Experience with ZTNA vendor certifications (e.g., Zscaler, Palo Alto Prisma, Cato Networks or similar).Familiarity with ITIL processes; ITIL Foundation certification is advantageous.Exposure to scripting and automation (PowerShell, Python) for endpoint management tasks.Experience working in hybrid or multi-cloud environments.Skills and Experience:Proven experience in an Endpoint or Remote Services role within an enterprise environment.Strong hands-on expertise with Citrix technologies, including:Citrix Virtual Apps and Desktops (CVAD) / VDICitrix NetScaler / ADC (VPN, load balancing, gateway configuration)Citrix application hosting and provisioningExperience managing Windows 365 Cloud PCs, including Microsoft Endpoint Manager (Intune) and Azure AD.Solid understanding and practical experience with ZTNA concepts and solutions (e.g., Zscaler Private Access, Citrix Secure Private Access, Cato Networks or equivalent).Proficiency with Microsoft 365 and Azure cloud services.Strong knowledge of Windows 10/11 OS management, Group Policy, and endpoint security practices.Experience with monitoring and alerting tools relevant to virtualised environments.Excellent troubleshooting and analytical skills with a structured, methodical approach to problem-solving.Additional Information