Job Description
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guests
Responsibilities + Skills
Education
Excellent computer skills including:o Tourplan advantageouso ESS is essentialo MS Office applications such as Word, Excel, PowerPoint and Outlook
Experience
An in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferable
