Job Description

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.What will you do?Role PurposeThe Wellness and Recognition Specialist will be responsible for the end to end management, coordination, and strategic delivery of the organisation’s wellness and recognition agenda. This role exists to ensure a proactive, data led, and integrated approach to employee wellbeing and employee recognition, with the objective of improving productivity, resilience, engagement, and sustainable performance across the business.This role will report into the Rewards Manager within the Human Capital team. Location: Cape Town or Johannesburg Key ResponsibilitiesStrategic Wellness ManagementProvide centralised, end to end management of all wellness initiatives across the organisation.Shift the wellness approach from reactive to preventative, using data and trends to identify emerging employee wellbeing risks early to inform targeted interventions at group, division, and departmental levels.Ensure alignment between wellness initiatives, people strategy, and broader business outcomes.Act as the single point of accountability for the wellbeing agenda, ensuring sustainability and long term impact.Track the effectiveness and uptake of wellness interventions.Support leadership with evidence based insights on wellbeing risks and priorities.Manage and govern relationships with all wellness service providers, ensuring delivery against agreed SLAs and service standards to maintain trust and credibility in the programmes offered.Coordinate wellness offerings across providers (e.g. physical health, mental health, financial wellbeing, occupational health) to avoid duplication and fragmentation.