Job Description
Experience RequiredService ManagementOperations3-4 yearsClient relationship experience, resolving client services issues, with demonstrated ability to interact across multiple internal stakeholders3-4 yearsExperience in General client services and / or support capability with proficient technical experience.Additional InformationBehavioural Competencies:Developing ExpertiseDocumenting FactsEmbracing ChangeExamining InformationInteracting with PeopleInterpreting DataMaking DecisionsManaging TasksProducing OutputResolving ConflictThinking PositivelyUpholding Standards
Responsibilities + Skills
Education
To fulfil all service requests raised by stakeholders (internal and external) efficiently within turnaround times and laid down procedures and against world class standards, ensuring legislative compliance, a positive client experience, client satisfaction, minimised risk and losses to SBG.
Experience
