Job Description
Apply NowJob DescriptionTo provide a high level of service (telephonically and via correspondence) to Customers. The primary function of a Multi-product Retentions Consultant is to ensure that all cancellation requests are retained by using all tools provided, example by offering the product benefits, downgrading or reducing cover, discounts to suit the client’s needs and to make sure the client remains on the book. Reinstatement of policies are also a core job function, policies will need to be reinstated as per client’s requests, as this point consultants can use this opportunity to upsell on the policy which will contribute to the company’s revenue
Responsibilities + Skills
Education
MatricA minimum of 120 Insurance creditsRelevant qualification - Short Term Insurance (certification, Diploma, Degree)Regulatory ExamsFAISRequirements include Class of business (COB) and compliance training
Experience
