Job Description

Responsibilities: Efficiently processing customer refunds, processing and reviewing account adjustmentsEffectively fielding calls from arrears customers to collect on overdue installments for all lending products.Resolving client discrepancies and short paymentsAccurately updating customers’ personal, employment and contact information to maintain their detailsEffectively rehabilitating customers through excellent customer service standardsDeal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolveWhat's in it for you?Uncapped incentive when your targets are achievedLearning and Development, and Career Growth opportunities within the Mr Price GroupAll associates are entitled to up to discount on merchandise at Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and Miladys.Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service.