Job Description

Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Accountability, Attitude, Energy, Creativity and Professionalism. The ideal candidate is one who has the courage to be bold and subscribes to Miway’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then Miway is the place for you!What will you do?Broker Support Administrator responsibilities include(with no advice given to clients or brokers):Dealing with brokers who are very demanding on calls.Basic admin, linking policies with new brokers, removing brokers off policies, removing broker fees.Checking account premium movements.Commission queries (payments queries by brokers)Listening to calls and applying content of calls.Handling complaints and queries.Must be familiar with FSCA.