Job Description
What will you do?To grow the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.Guiding, integrating and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.Assuming responsibility for the successful day to day maintenance and management of the Retail branch.Being a key representative for the retail branch in the industry.What will make you successful in this role?Strategy Development and Business Planning:Work with Area Manager and translate the Provincial strategy into a retail branch strategy, specifying targets, objectives and metrics.Contribute insights to monthly, quarterly and annual business planning for retail branches in the Region / Province.Responsible for managing operational costs in line with the allocated budget.Develop incentive tactics for the Branch Consultants and drive performance
Responsibilities + Skills
Education
Develop and execute strategies (campaigns / promotions / events / etc.) to entice and draw clients from outside of the branch.Plan and represent the branch at various forums / events / community platforms to establish awareness and gain business.
Experience
