Job Description
Job DescriptionConduct daily review of benefits applications logged by the branches/digital branch for accuracy of computation, completeness of supporting documents and ensure eligibility based on business and regulatory polices and framework. Follow up daily for resolution of observed/identified issues as well as conclusion of regulatory fulfilments of benefit applications. Ensure timely daily/periodic engagements with customers for the pending benefits application either through varoius communiction channels and ensureto update the statuses on the database of all actions taken.
Responsibilities + Skills
Education
At least 1-2 years experience in analysis, documentation, and data capturing/processing environment.General knowledge of the pension industry and products is an added advantage.
Experience