Job description
To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.Act responsibly with work related resources in order to contribute to cost containment.Achieve expected financial targets and uphold associated service levels.Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.Provide sound services and recommendations based on customer and client needs, current information and trends.Develop and manage key stakeholder relationships that enable achievement of operational objectives.Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.Compile reports that track progress and guide business to make informed decisions.Ensure effective management of the leads pipeline.
Responsibilities & skills
Education
Assist with profit growth for the business through sales and acquisition of new clients.Understand and market all financial services solutions within the relevant business offering.Continuously assess own performance, seek timely and clear feedback and request training where appropriate.Develop, encourage and nurture collaborative relationships across the FRG.
Experience
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FirstRand
FirstRand knows firsthand about banking. The company's FirstRand Bank Holdings operates FirstRand Bank and First National Bank in southern Africa, as well as asset financing firm WesBank and investment bank Rand Merchant Bank. FirstRand Limited owns and operates more than 750 branches and approximately 6,000 ATMs in South Africa, Botswana, Lesotho, Mozambique, Namibia, Swaziland, and Zambia. It also has a presence on every continent except Antarctica, with an international focus on Asia, Australia, the Middle East, and the UK. The company's activities encompass retail and private banking, corporate and investment banking, insurance, and asset management.
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