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IT Support Assistant IV - Desktop Support
Job description
About the Cornell Human Ecology DepartmentCornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery, and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City. We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including employee wellness, workshops, childcare and adoption assistance, parental leave and flexible work options.
Responsibilities & skills
Minimum two (2) years experience with information technology, instructional technology and/or telecommunications support, or equivalent combination of education and experience.Excellent communications skills and strong customer service orientation.Have strong time management and prioritization skills.Has the ability to translate technical requirements into training materials for non-technical recipients.
Education
Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
Experience
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Cornell University
Cornell is a private, Ivy League university recognized as a leading-edge employer and exemplary research university. Our main campus is located in Ithaca, New York, but our reach spans the globe. Cornell has campuses in New York City and Doha, Qatar, as well as dozens of research stations in New York State and beyond.Staff, faculty, and students thrive at Cornell because of its unparalleled combination of quality and breadth; its open, collaborative and innovative culture; its founding commitment to diversity and inclusion; its vibrant rural and urban campuses; and its land-grant legacy of public engagement.
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