Job Description
Global IT values diversity of thought and wants to grow through hiring people from a wide range of backgrounds, cultures and experiences, allowing us to continue to innovate for complex problems. If you're interested in helping us shape our journey and being part of the team, then please apply to find out more.Amazon's Global IT team is looking for best-in-class client-side support personnel. You will provide quality technical support to internal customers through all available channels, meeting or exceeding their expectations at every opportunity.
Responsibilities + Skills
Education
Experience in a dynamic environment with a high degree of customer serviceExperience with network troubleshooting and supportExperience with Bomgar or other remote support tools
Experience
Experience troubleshooting integrated and interdependent computer systems2+ years of customer facing end user support experience within a complex and high volume environment.