Job Description

The Events Support Engineer's primary responsibility is to operate and monitor remote Amazon Events scheduled to be livestreamed and/or recorded. This will include, testing, troubleshooting, communicating with local AV, Event production teams and Organizers of events, and post production delivery. The engineer will also serve as support for onsite and offsite events when the need arises. They should have a diverse AV background with experience in livestreaming, audio, video, lighting and integrated AV systems. Additionally, the team member will have strong organizational skills, calendaring, self-accountability, ability to work across multiple teams and cultures, demonstrate impeccable customer service and be energetically driven to meet the needs of our customers and team. Key job responsibilities - Professional, discrete and service-minded communication with customers, teams and business partners in all modes: telephone, email, instant message, text or in person. - Accomplishing tasks, keeping up with calendaring and emails on a daily basis. - Raising the bar at the level of production and design applied to daily livestreams/recordings. - Work closely with the Events Production and other internal teams to deliver complex setups. -