Job Description
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all. Be a part of something BIG! To provide IT support to Singtel Top Executives (Board of Directors, Management Committees, Vice Presidents, Heads) and Personal Assistants of Singtel Top Executives.IT Support covers Singtel standard software application services, environments and platforms. Standard hardware such as Desktops, Laptops, Tablets, MacBook, iPad, remote access, messaging, mobile devices, printers, etc. which the Singtel Top Executives operate.
Responsibilities + Skills
To ensure the high availability (>90%) and the usability of the Video Conference SystemTo ensure good experience for users while using TEAMS , ZOOM or Webex when using Video Conference System
Education
To work closely with the internal stakeholders to ensure good employee experience in the space of end user computingTrend analysis of all IT issues reported by Top Executives and partnership with Level 2 support/SME to identify any gaps or service improvement
Experience
