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Qatar Airways
Airlines

Regional Manager Commercial Operations

Qatar Airways Doha Full-time

Job description

PurposeProvide advice to SVP and VP Sales on formation of short and long term strategies to maximise all commercial opportunities in the regions. Gather market intelligence to understand / anticipate impact of competitor performance on performance and the review of Revenue forecast to ensure they are stretching and are achievable. To ensure actions are taken by relevant stakeholders in HQ and field to improve the commercial performance of the points of sale and the routes in the region.AccountabilitiesAct as "route guardian" for the routes covered in region to ensure opportunities are flagged to relevant POS in other regions (e.g. routes in West region need to be supported by POS in the East and vice versa).Balanced Scorecard - Ensure resources at market level are aligned to support the required commercial objectives and channel shift objectives such as more corporate or TMC mix or more direct sales while balancing OTA.Global Sales - facilitate and guide the central streams of corporate, Leisure, VFR , Student , Marine to identify and assign tasks to relevant market level stakeholders to support the global teams objectives.Digital and marketing - Ensure Digital and marketing teams are delivering activities to meet the central targets and that local distribution strategy is balanced to ensure all channels can grow without placing QR.com at a competitive disadvantage.Work with PRM to agree on public tariff benchmark principles of pricing vis-a-vis other competitors across all markets, where there is misalignment work with stakeholders to get agreement.Sales Pipeline - ensure all sales teams are actively working on sales pipeline to develop new customer segments and opportunities.NDC - Work with distribution team to grow proportion of overall traffic in station booked via NDC to reduce distribution costs , consider segment opportunities such as VFR and other private channels via NDC rather than GDS distribution.PLB - Agree with Global sales on budget requirements for region. Liaise with stations on required budget and implementation of PLB to agent groups.

Responsibilities & skills

Strategic thinking.Collaborate across different silos of stakeholders.Command of English language.Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

Education

Bachelors Degree or Equivalent8 years of job-related experienceIn depth Knowledge of Commercial Management within Airline industry.

Experience

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About the company

Qatar Airways

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
Qatar Airways Tower P.O. Box 22550 Doha, Qatarhttps://www.qatarairways.com/en/homepage.html
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